Yucatan Transitional Services

I own a small two-bedroom property which I have recently purchased. I need to rent it out for now. It is really cute and a greatLocation. Casey has helped to rent it and maintain it. She is a very busy woman but always complies with herPromises- maybe it takes a few hours longer than I would like. As a client- I want everything done immediately! Doesn’t every client?! When a person needs or wants something done - it is best to use an expert and Casey is the expert. I know this as I have seen her in action..she always keeps her word!

My friend and I found Casey extremely helpful for getting our permanent resident cards. We had no issues. My guess for anyone who asks her for her help will receive the same results as long as you listen to her.

Having read the ratings of the other people here, I'm wondering what the ones giving Casey and YTS a really bad rating might have done wrong, because I'm more than satisfied with the service and got along with Casey really well. She took care of all the organization and the paperwork and personally handed me over my temporary residency card. I only went to the migration office for the stuff she could not do (fingerprints, foto etc.). So, no complaints at all from my part!

Casey is friendly and easy to talk to, but always sets correct expectations with her clients! An excellent contact to have in Merida as well, she is a long time local and knowledgeable about many aspects of the city.

Very bad service. I was trying to rent a house and there was 0 communication until the morning of starting the rental. By that time, I had already made arrangements with my landlord to stay longer. Casey was upset with me for bailing on the rental (very unprofessional since she never got back to me with the details), then she went on Facebook and caused drama on posts made by a friend of mine, trying to make it difficult for me to find another rental by complaining about my pets (even though she had no issue with the numbers of cats I have, and even told me she had lied to the owner saying I only had 1). And when she's not attacking her clients, she is attacking and bullying other people for their political views online. Not someone that should work with the public at all. Terrible, too much drama from an unstable person.Edit: You can see in her response that she pretends not to have had contact with me. See the attached photo.------------------------Muy mal servicio. Estaba intentando rentar una casa y no hubo comunicación hasta la mañana del inicio de la renta. En ese momento, ya había hecho arreglos con mi arrendador para quedarme más tiempo. Casey estaba molesta conmigo por no rentar la casa (muy poco profesional ya que nunca me respondió con los detalles), luego publicó en Facebook y causó drama en las publicaciones hechas por un amigo mío que estaba intentando encontrarme otra casa y ella quería hacerlo más difícil con sus comentarios sobre la cantidad de mascotas que tengo (aunque nunca tuvo problema con eso ella misma, y me dijo que mintió a la dueña de la casa diciendo que solo tenía 1 gato). Y cuando no está atacando a sus clientes, está atacando e intimidando a otras personas por sus opiniones políticas en línea. No es alguien que deba trabajar con el público en absoluto. Terrible, demasiado drama de gente inestable.

We met with her when her office was just being refurbished. She used a lot of profanity and not very professional. We had some issues we needed to work out with residency. She explained some options, and for a higher fee stated, I know a guy...". If you hear that from a lawyer

Casey helped me obtain my temp residency during the COVID shutdown, and did so with ease. All paperwork was prepared correctly, and she even attended my fingerprint session with immigration to ensure everything ran smoothly. Thanks, Casey.

Casey helped both my husband and I with our temporary residency papers when we arrived here in August 2021. Even under lockdown because of CoVid 19 when I contacted her she responded quickly, answered all our questions, and ensured we jumped through all the appropriate hoops.Casey is a wealth of knowledge and is always willing to answer questions. I cannot recommend her highly enough.

Casey is just the best. She has helped me through our my time here on multiple occasions! She always help you during your time of emergency, and she is very caring and resourceful. Highly recommend their business!!