Cricket Wireless

Poca atención

Absolutely horible was in there the other day i wanted to apply for progressive leasing for a new phone i never said i was going to take any phone with them i just wanted to see my options but the workers there started porting in my number before i even got approved...again no permission from me they couldn't even tell me how much the phone was bi weekly they mentioned 60 sum dollars every 2 weeks so when i got approved for 1200$ i wanted to see my options and when i told them i wasn't going to take the phone because I wanted to see my options they got real mad at me saying that they already started porting my number in when nobody gave them permission to they got mad that they were one button or whatever from porting me in with no information about the price the plan or anything never told them I was going to take any phone they took it into there own hands and tried to scam me then kept asking am I sure like 6× horrible customer service they acted like I wasted there time and all I wanted to do was see my options watch out they might try to scam you

I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service